Returns, Refunds and Exchanges Policy - How To Return An Item:
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. Please email support@onlineUSdegrees.org
Mail your returned item to:
200 2nd Avenue South #354
St Petersburg, FL 33701
Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
All orders are shipped within 48 hours Monday - Friday 8am - 5pm. Carriers
We use the following carriers to deliver our orders: USPS, UPS, FedEx, DHL.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your
location. Before the final checkout page you will be shown what the cost of shipping will be, and you will
have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item
becomes available we will ship you the rest of your order. You will not be charged any additional
shipping and handling for the second shipment.
We take your privacy SERIOUSLY and will take all measures to protect your personal information. What information do we collect? We only collect information that we need that is related to your donation.
What information do we collect? We only collect information that we need that is related to your order. This includes your:
Credit Card Information
In addition, we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. How Is My Information Used? Your information is only used to process your donation. We do not sell or redistribute your information to ANYONE.
Security and Storage:
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information:
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
Founder and President:
200 2nd Ave. South #354
St Petersburg, FL 33701